GOV.BW

Visit the Village Development committee (VDC) at district level and Urban Development committee (UDC) at city or town level at the Tribal Administration offices (Kgotla) to register and return at the advised date. 

The steps involved in this process are as follows:

• Parties must visit the main Kgotla or ward Kgotla to verbally report dispute to the Headman of Arbitration and to seek redress. Please refer to this List of Tribal Courts (Kgotlas).
• The Headman would invite the involved parties to attend the hearing at an agreed date.
• The parties would provide the requested information, discussing the issues with the help of the Headman.
• With the help of the Headman, all parties involved would arrive at an agreement to which they must all adhere.

• Complete and submit the Pest Attendance Form to the nearest local authorities office (Local Authorities Contacts_3) or visit the nearest office to complete the form.
• Facilitate the visit of the pest controllers to execute the spraying of the premises.

• Download and complete the Registration of Beneficiary Form​, and submit to the Social and Community Development Officer at the Department of Social Services and Community Development or Botswana Post Office closest to you.
• This may be done in person by the actual person to be considered as destitute, on or behalf of that person by anyone familiar with the person's situation.
• The Social and Community Development Officer would capture any additional necessary information at the time of the meeting, and subsequently conduct the necessary research and investigations into the financial situation of the person in question. 
• Once this is completed and a decision is made, the person in question would be contacted and advised of the outcome.

• Visit the Social and Community Development office in their area with supporting documents expressing interest in accessing benefits under the Poverty Eradication Programme. 
• The Social and Community Development Officer would provide the applicant with information on the various poverty eradication packages that exist. 
• Based on the information provided, indicate preferred package. The Social and Community Development Officer would provide more detailed information on the preferred package and perform a site visit at an agreed time to assess suitability for the requested package. 
• If the officer determines that the site is not suitable for the preferred package, the applicant is advised and guided through the selection of another, more suitable package.