GOV.BW

• Registration and scheduling of alleged dispute.
• Attend mediation meeting.
• If applicant fails to appear for hearing, the dispute is dismissed or if good cause shown then the dismissal is reversed and matter is mediated.
• If respondent fails to appear for mediation then the default award is issued.
• If no response to default award within 30 days, default award is referred to Commissioner of Labour and Social Security for enforcement.
• If responded to and good cause shown, default award is reversed and mediation resumes.

1. If referral outside 30 days

• Application for condonation of late referral.
• If condonation is denied dispute referred to Industrial Court.
• If condonation is granted mediation resumes.

2. If parties agree settlement certificate is issued

• If settlement certificate is honoured matter is closed.
• If settlement is not honoured, dispute is referred to Commissioner of Labour for enforcement.

3. Failure to settle

• Issuance of advisory award.
• Issuance of certificate of failure to settle.
• Referral to Industrial Court if it is dispute of right.
• Referral to arbitration if dispute of interest and parties agree.

4. Referral to industrial action if dispute of interest and not essential service

• Receipt of notification to strike or lock out.
• Convene meeting to draw strike/lockout rules.
• Undertake  industrial action