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Accreditation of Private Garages


Central Transport Organisation (CTO) conducts accreditation of private garages bi-annually; that is in April/May and October/November. This is a process of vetting services offered by private garages and dealerships to Government Ministries/Departments.  The purpose of this exercise is to ensure that quality service is provided in accordance with expected national and international standards. Garages and Workshops that conform to stipulated requirements are issued with certificates valid for one (1) year.

Accreditation Certificates are issued in three categories as follows:


  • Category A-Small cars
  • Category B-Trucks and Buses
  • Category C-Plant Machinery

Accreditation Certificates are also issued in three(3) classes;


  • Class 1-Repairs below BWP 30,000
  • Class 2-Repairs between BWP 30,000 and BWP 60,000
  • Class 3-Repairs above BWP 60,000

When Accreditation Certificate expires, Garage owners have an obligation of requesting for renewal of which CTO will then initiate the process to complete the renewal. The process of renewal involves a visit to these premises and the inspection is carried out in the same manner as the initial one.

Who is eligible?

Citizen and non-citizen owned garages.

How do I get this service?
  • Respond to invitation to submit applications for private garage registration and accreditation as advertised in the media.
  • Preliminary evaluation will be conducted .
  • Site visit and inspection to premises/workshops of all the applicants to check compliance of their accommodation, tools & equipment etc.
  • Final evaluation report is compiled to show which companies met the requirements for accreditation.  The report is sent to Ministerial Tender Committee (MTC) for adjudication with recommendations and all supporting documents.
  • After approval by Ministry of Transport and Communications, successful applicants are issued with certificates and made to sign Service Level Agreements (SLAs) whilst unsuccessful ones are written letters with inspection forms attached to show where they did not meet the requirements.
What supporting documents are required?
  • Tax Clearance
  • Trading License
  • PPADB Registration document
  • Insurance Document
How long will this service take?

 Two (2) months.

How much does it cost?


Where can I obtain this service?

Central Transport Organisation (CTO) Head Office

Quality Assurance Unit -Private Garage Registration and Accreditation

Opening hours are from 07:30 to 16:30, Monday to Friday, except public holidays.

Where can I get more information on this Service

Central Transport Organisation

Head Office

Private Bag X048, Gaborone

Tel: 3934490

Central Business District (CBD), Varsha House

Plot 54357


Tollfree Number: 17779
Email: mtcpro%E2%80%8B [at] (mtcpro​

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