Old age pension is for Botswana citizens only who are 65 years old and above. Eligible pensioners are required to register either with the Pension Officers at the District Commissioners Office, Service Provider or Headquarters (Social Protection Department).Currently, the pension allowance is BWP530.00 per month. Pensioners have a choice to access their allowance as cash from Service Providers in all pay points or monthly bank transfer to beneficiaries’ bank accounts.
Old age pension is for Botswana citizens only who are 65 years old and above.
Eligible pensioners are required to register either with the Pension Officers at the District Commissioners Office, Service Provider or Headquarters (Social Protection Department)
Currently, the pension allowance is BWP530.00 per month.
Pensioners have a choice to access their allowance as cash from Service Providers in all pay points or monthly bank transfer to beneficiaries’ bank accounts.
Applicants are required to register with the department of Social Protection at headquarters, district offices and Service Providers.
Who can appoint a proxy?
- A beneficiary who is unable to collect their old age pension due to ill health, Old Age or Physical disability may appoint any person of his/her choice, preferably a relative to receive the allowance on their behalf.
- A beneficiary may revoke a proxy or appoint another if still necessary.
- Proxy must produce his/her Omang during payments.
Life Declaration
A beneficiary who receives the allowance through bank credit or through proxy is required to make a life declaration once in every six months, failing which the payment is automatically suspended until he/she declares, in which case he/she would be entitled to arrears.
How do i access missed payments (arrears)?
A beneficiary who is unable to collect his/her allowance during payments will be paid arrears cumulatively for a period of six months which he/she has to apply for through the department or service provider.
Conditions applied
- An old Age Pensioner who is serving a prison term or is on extra-mural sentence, payments are stopped up to the month he/she is released from prison or complete his/her sentence and he/she is not entitled to arrears for that period.
- Arrears can only be claimed within a continuous period of twenty three months from date of application. Arrears beyond twenty three months is forfeited.
More information can be obtained from all Local Authorities or toll free numbers:
MLG Headquarters |
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Gaborone City Council |
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Francistown City Council |
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South East District Council |
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Southern District Council |
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Kweneng District Council |
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Kgatleng District Council |
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Lobatse Town Council |
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Jwaneng Town Council |
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Selibe Phikwe Town Council |
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Sowa Town Council |
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Kgalagadi District Council |
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Ghanzi District Council |
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North West District Council |
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North East District Council |
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Chobe District Council |
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Central District Council |
Or the Department of Social Services Pensions Office @ 3971916.
Ministry of Local Government and Rural Development
Private Bag 006
Gaborone, Botswana TEL: 0800 600 718
Tel: (267) 365 8400
Fax: (267) 397 2382
Toll Free: 0800 600 718
E-mail: mlg-publicrelations [at] lists.gov.bw (mlg-publicrelations[at]lists[dot]gov[dot]bw)
Contact Persons
Mr. Masego Ramakgati Mr. Tshiamo Percy Ramahosi
Chief Public Relations Officer Public Relations Office
Telephone: 365 8469 Telephone: 365 8454
e-mail: mramakgati [at] gov.bw (mramakgati[at]gov[dot]bw) e-mail: tpramahosi [at] gov.bw (tpramahosi[at]gov[dot]bw)
Opening hours: 7:30 am to 4:30 pm, Monday to Friday, except public holidays